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| Car Hire - Frequently asked Questions
Here you find questions and answers about car hire in the UK and Europe.
Q: I have an Australian Drivers Licence. Do I need an International Drivers Licence?
A: It is recommended but not compulsory. However if travelling to Eastern Europe, we would strongly recommend you get one. Also read the fineprint on your invoice as conditions do change from time to time.
Q: If I have booked to return the car in Paris and I find I want to return it in Calais - can I do this?
A: Call ahead to the depot where you are due to return the car and ask them to arrange this for you. If it is within the same country, there generally wont be a charge - unless you have a minibus where some companies charge for an intra-country one way. If you want to return it to another country, there will definitely be a charge.
Q: If I am running late or held up in traffic, will the rental company penalize me?
A: Generally, most companies will give you an hours grace.
Q: I am 79 years of age. Will they rent to me and will they charge any extra?
A: If any driver is under 25 or over 70, we strongly suggest you let us know so that we can clarify the conditions at time of booking as it does vary from company to company.
Q: I did not list a second driver but I have had too much of that great French wine - can my mate drive me home?
A: Don't risk it! If you did not register the driver they will not be covered by insurance if they have an accident.
Q: I have heard that I will spend a fortune in toll fees. Is this true?
A: Toll roads are not compulsory. You are free to use the roads which generally run alongside the highway/autobahn/autostrade. Tollroads are, however, the quickest way to get from point A to point B. You can log on to www.viamichelin.com and calculate the cost of the tolls.
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