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Peugeot Open Europe Assistance Program
Important Information on Assistance & Insurance

Peugeot Practical Guide Booklet
You will receive this booklet on collection of your Peugeot, however we strongly recommend you read through the Peugeot Practical Guide (PDF 3.85mb) prior to leaving Australia so you are familiar with its contents. It includes detailed information on your vehicle delivery and return procedures and important information about Portugal and Switzerland.

24 Hour Assistance

The 24-hour, 7-day Peugeot Sodexa Assistance will come to your aid should the following events occur:

  • A breakdown that immobilizes the vehicle and which cannot be repaired the same day.
  • Accident or attempted theft which immobilize the vehicle and of which the resulting damages cannot be repaired the same day (Warning: in the event of an attempted theft, a detailed report and police report are compulsory).
  • Theft of the vehicle (Warning: detailed report and police report are compulsory).

We strongly recommend you read through the Peugeot Assistance (Emergency) Guide (PDF - 3.35mb) Peugeot Assistance (Emergency) Guide prior to leaving Australia so you are familiar with its contents. You will receive this booklet on collection of your Peugeot. It includes detailed information on your insurance and where you can travel with a lease vehicle, what to do in case of breakdown, accident, theft or vandalism of your Peugeot and roadside assistance information and procedures.

Insurance
Your vehicle is covered by a multi-risk, non-deductible policy which offers the following guarantees:

  • Civil liability of the driver (including liability for non-paying passengers transported)
  • Vehicle fire
  • Theft of the vehicle (if reported to the police)
  • Broken windows
  • Damaged Tyres
  • Incorrect Fuel Type
  • Damages incurred by accidents involving the vehicle, including acts of vandalism (if reported to the police)
  • Legal protection
  • Coverage of the driver.

Your vehicle is not covered, but not limited for the following:

  • loss or theft of baggage or personal effects
  • fines, traffic penalties
  • lost, stolen or damaged keys
  • obvious misuse of the vehicle
  • empty gas tank or wrong lubricant type
  • non-compliance with the maintenance requirements of the vehicle as specified in the maintenance booklet
  • driving under the influence of alcohol or drugs
  • cases of force majeure
  • vehicle stuck in mud
  • participation in races, sports rallies or preparatory trials for these events
  • any damage that occurs when the driver of the vehicle at the time of the accident is underage, or does not hold a valid driverís license required by the regulations in force
  • damages that occur to the vehicle and expenses engaged outside of the authorized countries
  • expenses engaged without and before the agreement of Peugeot Open Europe Assistance.

The following countries are covered by insurance and for assistance:

Andorra
Austria
Belgium
Bosnia & Herzegovina
Bulgaria
Croatia
Cyprus (Greek part only) *
Czech Republic
Denmark
Estonia
Finland
France (mainland)
Germany
Gibraltar
Greece (excludes Crete & Greek islands)
Hungary
Iceland
Ireland
Italy (includes Sicily & Sardinia)
Lativa
Liechtenstein
  Lithuania
Luxembourg
Malta
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal (includes Azores and Madeira)
Republic of Macedonia
Romania
San Marino
Serbia (excludes Kosovo) **
Slovakia
Slovenia
Spain (includes Balearic and Canary Islands)
Sweden
Switzerland
United Kingdom
Vatican City

* The cover of insurance provided for Cyprus is limited to the geographical parts of Cyprus which are under control of the government of the Republic of Cyprus.

** The cover of insurance provided for Serbia is limited to the Republic of Montenegro and the geographical parts of Serbia which are under control of the government of the Republic of Serbia.

Travel is not permitted into the following countries:
Albania, Algeria, Belarus, Israel, Iran, Kosovo, Moldova, Morocco, Russia, Tunisia, Turkey and the Ukraine. Travel to these countries is at the lessees risk and is not covered by the Peugeot insurance or Peugeot assistance.

Below you'll find a map of Europe showing you where the Peugeot locations are located, as well as the area in which they can drive your leased car and be covered by vehicle insurance.
The map is not to scale and is intended as a guide only.

Who is covered & for how long ?

  • The contract title holder as well as any other non-paying passenger, up to the authorized maximum number of passengers indicated on the vehicle's registration certificate.
  • The vehicle itself, registered under the French special category "T".
  • You are covered both for assistance and insurance for the duration of your contract, as indicated on your purchase order and on your international automobile insurance card.

All details are subject to change without notice.

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© 2004 UK and Europe Travel - A Division of BTEC Travel Pty Ltd.
Telephone: (+61 3) 9584 0896 Fax: (+61 3) 9584 0840   Toll-Free Australia: 1300 663854
Office Address: Office 3, 128 Balcombe Road, Mentone, VIC 3194, Australia
Mailing Address: PO Box 5309, Mordialloc, VIC 3195, Australia
Licence Number: #32610