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Eligibility:
Renault Eurodrive customers eligible for a tax free vehicle with special temporary plates for a maximum of six months include:
1 Tourists, who regardless of their nationality,
a) Have their legal residence outside of the EU,
b) Are visiting the EU temporarily and are not staying more than 185 days in a 12 month period,
c) Do not engage in any type of employment during their stay.

2 European citizens residing outside the EU who fit the conditions above and who can obtain proof of their intention to return to their employment at the end of the stay in the EU.

3 People on temporary assignment in the EU, such as professors and journalists – under certain conditions. Consult Renault Eurodrive for details. Under French customs law, only the registered owner of the car, direct ascendants, descendents or spouses may drive the car. This law has no effect on the vehicle insurance, which covers all drivers regardless of the relationship to the registered owner.

Driving Licence:
Renault Eurodrive highly recommends the acquisition of an International Drivers Licence for all drivers.

Collection of Car:
Documentation Required: 1. Passport; 2. Drivers Licence; 3. Copy of Eurodrive Order Form. Insurance documents will be issued upon delivery of the vehicle.

All vehicles are supplied left hand drive and fitted with standard tyres. Dacia Duster and Scenic Xmod vehicles are fitted with mud and snow tyres.

– When driving in Winter its the responsibility of each driver to respect the legal requirements in place in each European country visited.
– Our insurance cover remains the same regardless of whether the car is equipped with snow tyres or not.
– If you decide to purchase your own snow tyres you must return the car with its original standard tyres, otherwise you will be billed for them.

Fuel:
All vehicles, delivered outside Paris centre, will be supplied with 10 litres of fuel.

Final Payment:
Your order should be finalised in full at the time of your reservation. Late return of lease forms may delay the delivery of your vehicle. For bookings within six weeks of collection, please contact our office.

Period of Use:
Vehicles may be leased from all of our locations for a maximum period of 170 days with the following exceptions:
Milan - Brest - Amsterdam - Madrid - Santiago - Vigo - Barcelona - Rome - Zurich : 165 days.
Munich - London : 155 days.
Lisbonne - Porto: 90 days within Portugal.

Please Note:
Days are calculated on calendar days, not 24 hour periods. All vehicles are manual transmission unless otherwise noted.

Refunds:
No refunds will be paid for the early return of vehicle.

Deliveries and Returns:
Deliveries and returns within France are free, however charges are applicable to other European cities. Please contact our office for full depot details.

Returns:
The return of a vehicle to a centre other than that indicated on the customer’s Eurodrive contract will result in additional charges to the customer.

What are the Additional Costs:
The Renault Eurodrive Program is a tax free sale with buy back agreement. After you pay for your lease in your home country, your only other costs are petrol/diesel. Tolls and Motorway charges are not included.

Safety Kit:
Mandatory safety jacket and triangle are included in all Eurodrive lease vehicles.

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Servicing Costs:
As with any vehicle, service costs are the responsibility of the owner of the vehicle. The Renault 2014 model range require their first service between 20,000 and 30,000 kms (see model specifications).

Extension of Contract Period:
While travelling you can arrange an extension by contacting Renault RCD Paris. Extensions will be calculated using RCD tariff rates and can be as much as double pre-booked rates. Notice of intention to extend must be given at least 2 weeks prior to the expiry date of the original period, and should include a return address so that updated insurance papers can be forwarded to you. If the extension is not paid for, the vehicle will only be insured for the initial period.

Cancellation and Amendment:
An administration charge of $100 in addition to the set cancellation fees will be applied upon the cancellation of a confirmed booking within six weeks of the collection date. These Additional fees may be as high as $1000.00 to cover costs such as registration, insurance, customs compliance, transportation and any other administration costs which have been incurred in the processing of the booking. For full details please check with our office. If you amend any details of your reservation within 30 days of collection, the amendment will be made subject
to availability and will incur a minimum fee of $450. Please check with our office for any details regarding an amendment to your reservation details.

Travel Insurance:
We strongly recommend that you consult with an insurance broker or travel agent regarding appropriate travel insurance protection
protection.

Responsibility:
All information contained in this publication was correct as at the date of printing. All rates, terms and conditions in this brochure are subject to change. Prices are quoted in Australian dollars and valid only for bookings made on behalf of clients residing in Australia/New Zealand. All reservation confirmations, invoices, exchange vouchers, receipts and other documentation are issued subject to any and all terms and conditions under which items or services are provided by the Service Providers. The customer hereby authorises the Company to select and utilise the services of and the Service Provider of its choice for the purpose of the customer’s requirements and on such terms and conditions as time to time are arranged between the company and the Service Provider.

Any additional services of Service Providers requested by the Customer shall, if assented to by the Company in its absolute discretion, be at the sole cost and risk of the customer. In so far as local law allows, the Company and its servants and agents shall not be liable for any injury, damage, loss, accident, delay or irregularity, additional expense or liability occasioned to any person or property howsoever caused or arising including, but without limiting the generality of the foregoing, whether due to the act, neglect, default or otherwise from acts of God, dangers incident to the air, land or sea, fire, breakdown in machinery or equipment, force majeure or acts of de facto Governments or authorities, wars whether declared or otherwise, riots, strikes, insurrections, theft, pilferage, epidemics, quarantine, medical, custom or other regulations, dissatisfaction with any service provided, any inaccuracy or misdescription contained in the brochure to which these terms and conditions relate, delays and cancellations of or changes in itinerary or schedules or over booking, improper or insufficient passport, visa or other travel documents or by any act, neglect, default or otherwise of the Service Providers, their servants or agents or any other person.

Consumer Claims:
Must be lodged in writing within 30 days of the customer’s return. Claims will only be considered upon presentation of original invoices and receipts. Duplicates and photocopies will not be accepted.

Insurance Cover:
Please note the following items are not covered:
– non return of the vehicles keys, registration and insurance papers;
– Repairs or work made to your vehicle by any person unless authorised by Renault Eurodrive;
– Personal effects;
– Telephone calls.

Your vehicle is covered for full comprehensive insurance in the following countries:

Andorra
Austria
Belgium
Bosnia & Herzegovina
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
 

France
Germany
Gibraltar
Great Britain
Greece
Hungary
Iceland
Ireland
Italy
Lativa

  Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
  Republic of Macedonia
Romania
San Marino
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Vatican.

Terms and Insurance coverage are subject to change, please contact our office for further information.

Just like your local full comprehensive insurance policy, you are covered for accident damage, theft, vandalism and third party injury to occupants in the car including in most instances, the driver. There are NO ADDITIONAL collision waiver costs.

Please note that should your vehicle be delayed or incur a mechanical breakdown, Renault Eurodrive will, subject to the terms of the Assistance Program, arrange for a replacement rental vehicle or accommodation on your behalf until your vehicle has been repaired at the initial place of delay. Further details of the Renault Assistance Program are available on request from our office.

Customers who travel in a country that is not mentioned in the above list of insured countries do so at their own risk and shall assume full responsibility for any incidents during the course of their travels in these uninsured countries.

Privacy:
Renault Eurodrive recognises the importance of your privacy. We collect personal information to process bookings and may use details we collect for marketing communications made by us and the Renault group of companies either in Australia or overseas as well as for research and analysis purposes. We will not sell your information, nor make it available to other businesses without your consent. (We may use external contractors, such as mail houses, who may have access to your personal information, but only subject to strict privacy rules.) If you do not wish to receive marketing communications from us in the future or would like further information on our privacy policy or would like to find out what information we hold concerning you, please contact our office.

GPS:
For full details of the countries covered for the GPS unit fitted to your vehicle please contact our office for further information. Update costs for TomTom Live services are not included and are at the customer’s own expense.

 

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Telephone: (+61 3) 9584 0896 Fax: (+61 3) 9584 0840   Toll-Free Australia: 1300 663854
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