Touring Cars Terms and Conditions
All prices below are in Euros
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Driver Requirements:
A valid driver's license is required for all rentals. Drivers must have held a driver’s license for driving passenger cars for at least one year (or as specified in the "Authorised Driver" section).

  • Primary driver will be added to the Rental Agreement by Touring Cars sales office. The office will add the name, which was given upon reservation, to the Rental Agreement. This individual must hold a valid driver’s license, be over 18 years of age, present an acceptable credit card (debit cards not accepted), have held the driver’s license for driving passenger cars for at least one year.
  • Individuals not automatically covered on the Rental Agreement, as Authorised Operators, need to be approved by Touring Cars staff before adding them on the agreement.
  • Renter and each additional authorised driver must be present to sign Rental Agreement, present an acceptable credit card (debit cards not accepted), show valid driver’s license, and must be a minimum of 18 years of age, he or she must have also held the driver’s license for driving passenger cars for at least one year. Additional authorized driver have to present their own credit card for security deposit at rental.

Charges apply for additional drivers: EUR 49 per additional driver.

Pick Up and Drop Off:
Pick-up and drop-off procedures will always take place at our rental station. Touring Cars offers a number of versatile transfer services to and from nearby locations, before and after the rental, but the motorhom pickup and drop off are always at Touring Cars rental station premises.

  • Airport Transfers: If a client requests an airport transfer for pick-up, we will pick them up from the airport and drive them to our rental station. We do not give out rental vehicles at the airport. Clients always have to return their rental vehicle to our rental station. If they have booked an airport transfer for drop-off we will drive them to the airport after their rental vehicle has been cleared. Airport transfers are confirmed 30–60 minutes after arrival time and drop-off time is confirmed minimum 3 hours before departure time.

    Airport transfer has to be requested separately with complete arrival details: arrival flight number and the estimated arrival time of the flight.
     
  • Hotel and City Transfers: If a client orders a hotel transfer for pick-up, Touring Cars will provide a transfer from the hotel to the rental station, where pick-up procedures will be performed by the staff. Similarly, if they book a hotel transfer for drop-off they have to bring the vehicle back to our rental station first. After their rental vehicle has been cleared they will receive a transfer to the hotel.
     
  • Drop-Off Only Destinations: Some destinations are available only as drop-off only destinations. Touring Cars does not have offices in drop-off only locations. If you have sold one-way trip to these locations, our staff member will meet your client at the airport at these locations to collect the rental vehicle.
     
  • Post Rental Check-Up: Clients who wish to book one-way rentals to any of the listed one-way locations are required to sign one deductible for Touring Cars and agree for a post rental check-up. During post rental check-up the motorhome condition is inspected after the clients have returned the motorhome to the agreed drop off location and have already departed. After the post rental check-up, Touring Cars will refund the deductible if there are no new damages on the vehicle.

Insurance Coverage:
The insurance coverage is divided into two different parts: a compulsory and collision insurance. The compulsory insurance covers all the damages or accidents to the third party caused by you. The second one is the collision insurance, which covers damages to your own rental vehicle caused by an accident.

Collision insurance covers damages to the vehicle due to an accident, fire or theft. The insurance is NOT valid if the vehicle is being used under the influence of alcohol or illegal drugs, or if damage is caused due to reckless behavior . insurance.

The collision insurance does not cover any interior damages that are not caused by a traffic accident.

Client will be given details of the current defects on the damage form. Client is responsible to discover the damages prior of signing the document. Client is liable for all new damages found on the vehicle upon the end of client’s rental period. All new damages, which were not marked on the agreement upon pick-up, will be charged from client. This notice is given for clients’ protection.

All Touring Cars rentals include a TC Basic insurance with corresponding deductible. In a case of an accident caused to the rental vehicle, the client needs to pay maximum the deductible per damage, per accident, per lost items or per punitive sanctions (please see the returning policy). The collision insurance covers the part of the monetary loss, which exceeds deductible value per damage. Insurance deductible does not cover interior damages which are not caused by traffic accident.

The minimum reduction period for lowering deductible is 7 rental days or equivalent monetary payment (10 days in TC Total). All additional drivers need to be named for the insurance for it to be valid. If a non-designated driver drives the rental vehicle TC Basic insurance terms and conditions apply with corresponding deductible value per damage. All other rental and insurance conditions remain the same.

Vehicle insurances are valid only in Touring Cars rental station countries, vehicle cannot be taken abroad without special agreement with Touring Cars.

Touring Cars offers three insurance packages for client to choose from to reduce the amount of deductible.

TC Plus Insurance Option

Will reduce the deductible to EUR 1,200 per damage for a payment of only EUR 9 per rental day.

TC Premium Insurance Option

Costs EUR 19 per rental day and it will reduce the deductible to EUR 600 per damage. The minimum reduction period is 7 rental days or equivalent monetary payment. All additional drivers need to be named for the insurance for it to be valid. If a non-designated driver drives the rental vehicle TC Basic insurance terms and conditions apply with a EUR 2,800 deductible per damage. All other rental and insurance conditions remain the same.

TC Total Insurance Optional (min 9 days charge)
Reduces your damage excess from EUR 2800 to EUR 0 per incident (in case of more then one claim - following claims EUR 600) for a payment of EUR 49 per day.

Maximum liability for:
- Windscreen / tyres (Cost of repair or replacement)
- Single vehicle damage
- Third party accident

Protection against Windshield or Tyre Breakage
Windshield & Tyre Coverage for EUR 7 per day (minimum charge EUR 49) for 0 EUR deductible for one windshield or tyre damage. For the second or more damages according to normal repair costs.

Security Deposit:

  • Deposit is required upon departure to ensure that the vehicle is returned in the same condition as it was upon pick-up.
  • We will authorize one full deductible from client’s card at pick-up. The client’s credit limit ought to be sufficient to cover the deductible and other purchases that they plan to make during their holiday. Authorization will be cancelled when no new damages are discovered at drop-off.
  • All authorized drivers have to present an individual credit card for insurance purposes.
  • Credit Card has to be valid minimum 6 months after drop-off. The Credit card’s credit limit must be sufficient for required deposit amount.
Accepted Credit Cards are Visa, Amex and Mastercard. No cash is accepted! Please note that we will charge 6% for using Amex. Local limitations may apply.

Traveling in Europe:

  • Client is obligated to ask for permission from Touring Cars when traveling outside the country where the rental station is located.
  • Outside the rental agreement opening countries the insurance deductibles are two times higher and special insurance requirements ought to be followed.
  • Touring Cars obtains a green card, insurance document, if a client wishes to enter agreed countries but additional traffic insurance might be required. If so, it may be bought at customs.
  • Rental stations hold the right to limit the deductible to TC Plus in case of the motorhome is driven outside the country where the rental station is located.

Traveling in Baltic States and Russia:

  • Traveling to Russia, Belarus or Ukraine is not allowed.
  • Traveling in Eastern Europe is allowed for rental vehicles from our Tallinn office and and with a special permission from other rental stations.

Fuel, Service and Maintenance:
You are required to pay for your fuel. The car hire is to inform the renter the correct quality fuel to be used. Vehicles are handed over with a full tank and are to be returned with a full tank. Please check the tank is full befre leaving the depot on pick up. The renter is liable for damages caused by usage of incorrect quality fuel. During the rental period you are responsible for taking care of normal car maintenance, such as e.g. the engine oil quantity, the radiator and battery fluids, the tire pressures, etc.

Office and Admin Fees:
Touring Cars will automatically charge clients credit card for all parking fines which clients have received during their holiday with office fee/admin fee. The office and admin fees are location specific, and are presented for the clients at the rental station.

Penalties:
The vehicle must be returned clean inside, with empty waste water tank and lavatory cassette.
- Failure to comply will entail a cleaning surcharge of EUR 250. (Final Cleaning)
- Smoking is prohibited in the camper, we will charge EUR 850 if this rule is broken
- Animals are not allowed in the motorhome without prior notice, we will charge EUR 400 if this rule is broken.

Touring Cars will automatically charge clients credit card for all parking fines which clients have received during their holiday with office fee (EUR 20 / SEK 190 / NOK 190). If a client does not comply with the agreed returning time, Touring Cars reserves the right to charge EUR 50 / SEK 475 / NOK 475 per hour for each hour that a client is late. The Client has to give a minimum 24-hour notice of being late or the surcharge will be issued. However, it is essential to confirm any changes in the scheduled service times with Touring Cars. In addition to above mentioned fee, Touring Cars may charge monetary losses from the client, if the client returns the vehicle later than scheduled and if this delays the next rental of the rental vehicle.

Roadside Help:

  • Free 24 hour telephone assistance
    We provide customer service to clients 24 hours a day during their holiday.
     
  • Key replacement (additional fee)
    Lost keys? No worries, we will send replacement keys or a locksmith.
       
  • Flat tire
    If the vehicle’s spare tire is inflated and serviceable, it will be installed to replace a flat tire. If no inflated spare is available, the vehicle will be towed to nearest garage. Free of charge service if client has purchased windshield and tyre protection package.
      
  • Towing
    If the vehicle is inoperable (unrelated to an accident or fault of driver’s behavior) towing charges will be covered at no additional charge.
     
  • Jump start (additional fee)
    A battery boost will be provided in an attempt to start the vehicle.  
     
  • Fuel delivery (additional fee)
    A limited supply of gasoline will be delivered to the vehicle to enable you to reach the nearest open service station. Up to 15 liters.
     
  • Vehicle replacement (additional fees may apply)
    In case of severe technical malfunction of the vehicle, through no fault of the customer, Touring Cars will replace the vehicle for the clients with the best possible available alternative vehicle. Vehicle replacement serivce is subject to availability at all times, and the need for the replacement is asessed and decided by Touring Cars Roadside Assistance

Early Returns:
There are no refunds for early returns of the vehicle.

Vehicle Check-Up:
Touring Cars motorhomes are inspected regularly, and numerous times between the rentals by trained mechanics and Touring Cars staff. Technical condition together with thorough damage check on the motorhomes is performed throug standardized process after each rental,

Detailed damage examples and price lists are available at pick-up. The price list has been compiled on a maximum price per damage basis. In addition, we provide guidance for clients on how to check a motorhome at pick-up to assure the clients on the condition of the motorhome.

The condition of the motorhome is presented for each client during pick-up and the client is allowed to inspect the motorhome as thoroughly as required. For clients who for any reason feel insecure about the condition of the motorhome, are encouraged by Touring Cars to take pictures of the motorhome on the rental station yard to reassure on the condition of the motorhome.

Shortening of Rental Period:
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.


Changes and Cancellation Fees:
- 30 days or more prior to departure: EUR 250
- 29 days to 22 days prior to departure 30%
- 21 days to 16 days prior to departure 55%
- 15 days to 1 day prior to departure 100%
- Departure day or no-show 100%

Children travelling in Motorhomes
 
Children travelling in a motorhome
A child whose height is less than 135 cm has to be in a certified safety device when traveling. However, children under 3 years have to be traveling always in a baby seat, meaning that if a baby seat cannot be installed in to the vehicle children under 3 years cannot travel in the vehicle.

Child seat is a legal requirement in most Touring Cars destinations, for verification please check local requirements from destination countries.

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